Refund policy
We want you to love your Sowree. If a piece isn't right for you, you can return it within 7 days of delivery.
Eligibility
Pieces must be unworn, undamaged and returned in their original Sowree packaging with everything they came with.
How to start a return
Email us at hello@sowree.com with your order number within 7 days of delivery, and we will share the next steps. Items sent back without first contacting us cannot be accepted.
Damaged or incorrect items
If your order arrives damaged, or you receive the wrong piece, email us your order number and photos as soon as possible after delivery so we can make it right.
Refunds
Once we receive and inspect your return, we will let you know whether it is approved. Approved refunds go back to your original payment method. For cash on delivery orders, we refund to your bank account or UPI ID.
Warranty
Every piece includes a 6-month warranty on its gold plating. You will find the details on each product page.
Questions? Write to us at hello@sowree.com.